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We are here for you

Contact Barmer

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When it comes to health insurance, it‘s helpful to have someone you can talk to in English. Simply call our English Service Hotline and your Barmer service advisor will personally support you.

English Service Hotline

You can contact Barmer from within Germany or from abroad. The BARMER English Service Hotline is available 24 hours a day, seven days a week, for free, fast, expert advice on your insurance coverage.

Calls from German landlines and mobile networks are always free of charge.
You can also contact us from abroad. Simply call +49 202 568 333 0060.
The free Barmer Teledoktor is on call around the clock to answer any questions you may have on medication or treatment.
Would you like us to call you back? Simply send us your telephone number and your preferred call time. We will call you back as soon as possible.

Barmer chat

Do you need to locate a doctor who speaks your preferred language or enquire about the many benefits available to you as a Barmer member? Our advisors are always happy to support you via chat.

Email service

Do you need a form or do you have a question regarding your health insurance coverage? You can send a message to us here. We would be happy to call you back if you prefer.

To the Barmer email form

Online support

As a member you can use the secure online area Meine Barmer. Here you can manage all your health insurance needs online – from submitting applications and changing personal details to printing certificates. All you need ist to register and to create an account.

Barmer service points

Our service points are open again. We look forward to your visit.

You have the option of arranging an appointment for a personal consultation at our service points - either by calling our English Service Hotline or filling out our contact form.

* On weekdays from 8:01 PM to 6:59 AM, weekends and national public holidays, our telephone hotline is operated by our partner vitaservices. The company’s team is specially trained in matters surrounding social insurance. We have specifically chosen them to ensure that you receive the best service possible outside of our business hours. The protection of your data is of course ensured.