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English Service Hotline

Our commitment to personal service – in English.

The BARMER English Service Hotline is available 24/7 to provide direct, expert assistance in all areas relating to your health insurance coverage. You can also call this service from abroad.

Do you need to locate a doctor who speaks your preferred language or enquire about the many benefits available to you as a BARMER member?

Our English-speaking customer service advisors are always happy to support you. This way, you can be sure to get the most out of your health insurance in Germany.

English Service Hotline: 0800 333 0060*

  • Expert support and advice
  • Fast and convenient
  • 24/7
  • Free calls within Germany
  • Reachable from abroad


More information about our telephone hotline

Would you like us to call you back? Simply send us your telephone number and your preferred call time. We will call you back as soon as possible.
Call-back service

Would you like to talk to one of our German-speaking representatives? Call our German language hotline: 0800 333 1010.

By the way: Whether you choose to the Barmer Teledoctor or one of our Barmer branches.

Calls from German landlines and mobile networks are always free of charge.

You can also contact the English-speaking hotline from abroad. Simply call +49 202 568 333 0060.

* On weekdays from 8:01 PM to 6:59 AM, weekends and national public holidays, our telephone hotline is operated by our partner vitaservices. The company’s team is specially trained in matters surrounding social insurance. We have specifically chosen them to ensure that you receive the best service possible outside of our business hours. The protection of your data is of course ensured.

Webcode of this page: e000034 Author: Barmer InternetredaktionLast update on: 30.06.2020
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